The value of trust, the cornerstone of a bank’s relationship with its customers, is on the decline. Fintechs and neobanks with thin reputations in financial services have made massive gains in market share. These new digital entrants rely on data to drive their customer relationships. To compete, established incumbent banks need to reimagine a trust factor that is tailored to the data age.
We examine how banks can become a trusted, central hub in their customers’ digital lives, generating insight from their data and helping them expand their networks by adopting new rules of trust.
In this white paper you will learn about these new rules of trust in financial services and how to leverage them for stronger, insight-driven customer relationships to:
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