Flybits wins Frost & Sullivan's 2021 Global Product Leadership Award for customer experience in financial services
Frost & Sullivan has presented Flybits with the 2021 Global Product Leadership Award for customer experience in the financial services market. Banks and financial institutions face a critical challenge now that digital banking has supplanted branch visits and recognizes the need to connect with customers on a deeper level. A challenge Frost & Sullivan believes the Flybits platform is helping organizations address head-on. This award recognizes Flybits for its continuous market disruption in digital customer experience transformation with tremendous growth potential in mobile personalization.
“Flybits’ end-to-end, enterprise-level platform manages the information technology (IT) complexities of data science, hyper-personalization, and contextualization so that clients can create and implement experience design use cases easily.”
- Jeffrey Castilla, Best Practices Research Team Leader from Frost & Sullivan.
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