Women are burned out. Even more so than before — according to the latest Women in the Workplace report from McKinsey. Despite this, female leaders are still stepping up to support employee well-being, but that work is not always getting recognized. This is evident in the pervasive gender gap that exists in the financial services workforce, where women are dramatically underrepresented, particularly as they climb the corporate ladder.

What are organizations doing about it?  What can the banking sector learn from other industries? Whether deliberate or unconscious, bias makes it difficult for women to move ahead and thrive. And this can impact multiple facets of the business, including the customer experience. In an age where customer data is central to the brand experience, a great customer experience is about harnessing the intelligence of data and analytics to create customer interactions that address their unique needs.

Access this webinar to learn specific strategies that women are taking to break the banking bias and how to design consumer experiences that build trust.